Maintenance, Repair & System Upgrade
Hardware & Software Maintenance
Scheduled annual system maintenance at a DEWETRON facility. Maintenance includes cleaning, replacement of filters and fans as needed, BIOS, firmware and driver updates, reliability updates and a complete functional system test.
Your benefit:
- Maintenance reminder for annual system maintenance
- Latest software improvements, new features, firmware and drivers keep your products up-to-date to maximize productivity
- Complete functional system test
- Guaranteed maintenance lead time
- Minimize the need for repairs and downtime
- Ensures reliable instrument operation
- Service life of your system will be lengthened
Maintenance on-site
With the on-site maintenance service, maintenance of your system will be conducted at your site. It also reduces downtime and eliminates the hassle of shipping the system.
Your benefit:
- Reduced down time
- No need for shipping
Repair Service
DEWETRON will repair systems for a fixed price within a guaranteed timeframe for the duration of the contract. It assumes the delivery costs for the repair of the system.
Your benefit:
- Repair by professional and highly trained DEWETRON technicians
- Full system check
- Fast turnaround time
Repair Service on-site
Extension of the standard repair service to include the option of repair at your location.
Your benefit:
- Failure investigation is conducted in the original environment
- Reduced downtime
- No need for shipping
Express Repair Service
Extension of the standard repair service contract on lead times. In addition, the cost of express delivery is assumed by DEWETRON.
Your benefit:
- Reduced downtime
- No delivery costs
System Upgrade
Keep your measurement equipment on the cutting edge of technology with a system upgrade.
Send us your system and we will upgrade the computer components, configure the system and return it back. Regular system upgrades will increase the lifetime of your system and maintain the value of your investment.
Your benefit:
- Measurement equipment on the cutting edge of technology
- Increased lifetime
- Secured value of your investment
System Upgrade on-site
Extend the system upgrade to include on-site upgrades.
Your benefit:
- Minimized lead time and down time
- No need for shipping
Are you located in the US and need maintenance, repair or an upgrade?
Then our support team in our US office in Rhode Island would be happy to support you!
