Support & Services
The purchase of your DEWETRON system is the first step to collecting accurate and traceable measurement data.
Customize your system with any or all of the available data acquisition modules and record vastly different signals, in perfect sync.
DEWETRON Customer Care Plans guarantee that you experience the maximum value from your investment. As a DEWETRON Customer Care Assurance Plan owner, you will immediately benefit from instant access to our global network of professional support engineers and service teams.
Assurance Plans are available for all DEWETRON products, including our measurement software OXYGEN.
Purchase one of our prepared plans and/or book each service as you need it. Choose the right services for your needs and we will design your service plan.
Your USA Customer Care Team:
Courtney Pontarelli
Customer Care Coordinator, Sales Order Processing
Phone: +1 401-398-7969
[email protected]
Kerri Smith
Customer Care Coordinator
Phone: +1 401-398-2735
[email protected]
Choose from our broad range of services. Click on the icons below for detailed service information.
Downloads
Please find all downloads for brochures, drivers, documentations, manuals in our Customer Care Center.
RMA Request
Even though we have excellent quality standards for our systems, some rare occasions may require that your device be returned for repair. In the event repair is needed, compete an RMA request prior to sending the system to our service department.
Service Packages
The purchase of your DEWETRON system is the first step to collecting accurate and traceable measurement data. Customize your measurement system with an array of supplemental services, bundled into a contract designed for your needs.
